About 16,000 ergonomic office chairs sold for home workspaces are being recalled after the backrests were found to detach during use, according to the Consumer Product Safety Commission’s own recall notice issued September 3. The backrest can separate from the seat without warning, posing a fall hazard to whoever is sitting in the chair at the time. An additional 180 units were sold in Canada.
The recall covers Branch-brand height-adjustable ergonomic chairs sold between December 2025 and July 2026 for $320 to $350 through BranchFurniture.com, Amazon, West Elm, The Container Store and Office Depot, among other retailers, per the CPSC notice. The commission has logged 11 reports of backrests detaching, though no injuries have been reported so far. A parallel notice from Health Canada’s recall database covering the roughly 183 units sold there traces the defect to backrest anchors that were incorrectly installed at the factory during manufacturing in Thailand.
Key Points
- Roughly 16,000 units recalled in the U.S., plus about 180 in Canada
- 16 different SKUs are affected, covering multiple color combinations
- Chairs were manufactured between September 10, 2025 and April 22, 2026
- 11 reports of the backrest detaching; zero injuries reported to date
- Sold online only, not in physical retail stores
The affected models were marketed specifically for home office setups, part of a broader wave of ergonomic seating that surged in popularity as remote and hybrid work became permanent for millions of households. A chair that fails at the backrest joint can tip a seated adult backward without notice, which is why the CPSC is treating this as an active fall hazard rather than a minor defect.
What Consumers Should Do
Anyone who owns one of the affected chairs should stop sitting in it immediately, according to the CPSC notice. Branch is offering a free repair kit that includes a replacement backrest, three bolts, an Allen key and installation instructions. To request one, owners need to contact the company directly and submit photos of the manufacture label along with the removed backrest.
- Stop using the chair immediately
- Email customersupport@branchfurniture.com or visit branchfurniture.com/recall
- Reference recall number 26-735 when contacting the company
- Submit photos of the manufacture label and the detached backrest to receive the free repair kit
The affected SKUs include the Black/Black Standard model (11-01-00-50-V5) and several Pebble/White color variations (11-01-00-53-V5 and V6), among others, so checking the model number against the CPSC listing is the fastest way to confirm whether a chair is included. Consumers who bought a Branch ergonomic chair for a home office during the sales window should check it against the notice even if it hasn’t shown any obvious problems yet, since the defect can occur without prior warning signs.