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12 things buyers secretly hate about open houses

As a prospective home buyer, open houses are a fantastic way to explore potential new homes, get a feel for the market, and immerse yourself in the real estate journey. That being said, they’re not always a walk in the park. There are certainly aspects of open houses that can be a source of annoyance for buyers. Let’s dive into the top 12 things that buyers secretly dislike about open houses.

1. Unsettling Presence of the Homeowner

Alena Darmel/Pexels
Alena Darmel/Pexels


Walking through a stranger’s home can be a bit uncomfortable. But when the homeowner is present during the tour, it can make the experience even more awkward. Buyers often feel they can’t be as open or honest about their thoughts on the property with the homeowner listening in. It’s especially uncomfortable when the homeowner is following you around, watching your every move. This can make it hard for buyers to picture themselves living in the home and can even deter some from considering the property altogether.

2. Overbearingly Strong Fragrances

Image Credit: Shutterstock.
Image Credit: Shutterstock.

Have you ever walked into an open house and been hit with a wave of strong perfume or air freshener? It’s not a pleasant experience. Overpowering scents can be off-putting and cause potential buyers to wonder what odors the sellers might be trying to mask. Instead of a strong artificial scent, a clean, fresh-smelling home is much more appealing.

3. Lack of Privacy during the Tour

Realtor guiding potential buyers through a stylish apartment viewing.
Photo by Ivan Samkov/Pexels.

Open houses can sometimes feel like a free-for-all, with multiple groups touring the home at the same time. This lack of privacy can be frustrating for buyers who want to take their time and absorb details about the home. Additionally, it can be difficult to have a private conversation with your real estate agent or partner about the property when other buyers are within earshot.

4. Too Much Clutter and Personal Items

Image by Freepik
Image by Freepik

Clutter and personal items can be a major distraction during an open house. Buyers want to imagine their own belongings in the space, not be distracted by the seller’s family photos or collection of knick-knacks. A cluttered home can also make the space appear smaller and less appealing. Sellers should aim to have their home as clean and neutral as possible for open houses.

5. Poorly Staged or Unstaged Homes

old apartment hallway, brown wooden door marked “2”, multiple wall-mounted mailboxes, peeling paint, exposed wiring, dim lighting, worn blue-and-white walls
Image Credit: Алексей Виноградов /Pexels.

A well-staged home can make a world of difference in the way potential buyers perceive the property. But when a home is poorly staged, or not staged at all, it can be a turn-off for buyers. A poorly staged home can make it difficult for buyers to visualize how they would use the space, while an unstaged home can feel cold and uninviting. Check out this article for more information on home staging.

6. Misleading Property Descriptions

white wooden house
Photo by Steve Mushero

Nothing is more frustrating than showing up to an open house, only to find that the property doesn’t match the description in the listing. Misleading property descriptions can waste a buyer’s time and leave a bad taste in their mouth. Buyers appreciate honesty and transparency when it comes to property descriptions.

7. High-Pressure Sales Tactics

Close-up of a real estate agent handing over a house key to a client inside a new home.
Photo by Pavel Danilyuk

High-pressure sales tactics are another common annoyance at open houses. Whether it’s the seller’s agent pushing for an immediate offer or the homeowner trying to sell you on every little detail of the home, this type of pressure can make buyers uncomfortable and rushed. Buyers prefer a low-pressure environment where they can take their time and make an informed decision.

8. Inconvenient Scheduling or Timing

a book on a table
Photo by Robin Jonathan Deutsch

Open houses are typically scheduled for the convenience of the seller or the real estate agent, not the buyer. This can result in open houses being held at inconvenient times, like during the workday or in the middle of the weekend. Inconvenient timing can make it difficult for interested buyers to attend the open house, potentially leading to missed opportunities.

9. Lack of Detailed Information about the Property

man in purple suit jacket using laptop computer
Photo by Towfiqu barbhuiya

When attending an open house, buyers expect to receive detailed information about the property. This includes information about the home’s features, recent upgrades, and any potential issues. When this information is not readily available, it can be a source of frustration for buyers. Sellers and agents should be prepared to provide all necessary information upfront to avoid any confusion or miscommunication.

10. Inefficient Use of Space

Image by Freepik
Image by Freepik

An inefficient use of space is another common complaint about open houses. Whether it’s a poorly designed floor plan or a lack of storage, an inefficient use of space can make a home feel cramped and unappealing. Buyers want to see a home that maximizes its square footage and provides plenty of storage solutions. For more insights on this topic, you can read here.

11. Neglected Maintenance Issues

Person in blue shirt crouching near bathroom sink, examining or repairing faucet plumbing, hands positioned under sink fixture, bathroom interior with mirror visible in background
Image Credit: Monkey Business Images/ Shutterstock.

Neglected maintenance issues are a big red flag for potential buyers. Whether it’s a leaky faucet, a broken window, or a worn-out carpet, these issues can make buyers question the overall upkeep of the home. Buyers want to see a home that’s been well cared for, not one that’s going to require a lot of work and additional expense.

12. Overpriced Homes

a house and stacks of coins on a table
Photo by Artful Homes

Lastly, nothing turns buyers off more than an overpriced home. Buyers are typically well-informed about the market and have a good idea of what a home in a certain area should cost. When a home is priced significantly above its market value, it’s unlikely to attract serious buyers. For more details on the drawbacks of an open house, check out this article.

In conclusion, while open houses can be a great way for buyers to explore potential new homes, there are certain aspects that can make the experience less than enjoyable. By being aware of these issues, sellers and agents can take steps to make their open houses as buyer-friendly as possible.